Customer service
maxwell@narcissismsurvivorguide.com
For product, payment, access, scheduling, and general support.
Response time
We aim to acknowledge customer-service emails within two business days.
Delivery or schedule changes will be sent to the email used at purchase.
What to include
Use the email address connected to your purchase. Include your name, the product, purchase date, and a short description of what you need. Do not send full payment-card numbers, passwords, government identification, or another person's private records.
Payment or refund question
Use the subject line “Payment question” or “Refund request.” Read the refund and cancellation policy for eligibility and timing.
Not an emergency channel
This email is not monitored continuously and does not provide crisis response, therapy, legal advice, domestic-violence response, or individualized safety planning. If you are in immediate danger or facing a crisis, contact local emergency services or an appropriate qualified professional.
Business name: Narcissism Survivor Guide. Services are delivered online through email, a customer platform, community access, and scheduled video calls.